This sales guy was *good*
Me: If you don't mind my asking, how it unfair to your customers to provide them with the new firmware upon purchase of a new iPod? It seems like it should arrive with all of the updates already
Sales Guy: The customers who already have the Touch have to purchase it, so we tried to keep it that way across the board. Would you like me to assist you with your purchase today?
Me: Yes, that would be helpful
Sales Guy: Okay! I have your personal discounted page up, which Mac are we looking at today?
Me: Actually, I'm going to have to take a quick pause in around 8 minutes... is there any way that we can continue this in half an hour or so?
Sales Guy: Not really, we would need to finish, if you give me 10 minutes, I can have you configured, processed and a Happy Mac fan!
Me: Hahaha, thank you, but I'm (semi-long story) on a bus going back home, and my stop is coming up soon.
Sales Guy: Guaranteed.
Me: There's no way to request you specifically again?
Sales Guy: No, we cannot transfer to other agents, I can wait here for you for a few minutes, how long is your walk?
Me: It's a little under 15 minutes
Sales Guy: We can continue configuring during your walk and by the time you get home, you will be ready to purchase!
Me: The wi-fi's on the bus only, so I'll be disconnected until I get back home.
Sales Guy: Oh no, ride around for a little longer.
Me: If i call can i get you on the phone?
Me: I mean, if you're working on some kind of commission, I'd be more than happy to help you out
Sales Guy: Well, I tried. You can come back here again and any of the helpful agents would be happy to assist you in your purchase.
Aug 22nd